Out To Play

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Customer Comments

Hi Team, I just wanted to send a BIG THANK YOU for the excellent service I received recently. I purchased a Pink Poppy Mermail costume from a Wellington store only to get it home and realise I had picked up the wrong size for my grand-daughter. Alas the store did not have any of these dress ups left so I contacted Out to Play. Within minutes I had purchased the dress up in the size I needed and it was with me two days later. The gentleman who provided the service was understanding and efficient. I was/am very impressed so I guess I'll be shopping with Out to Play for my Grandkids from now on! Well done, keep up the great customer service. Wishing you all a very Merry (and safe) Christmas and a Happy and Prosperous New Year. - Anne-Marie, NZ, Dec, 2011

To Out to Shop, My order arrived today and that is record time! Thank you for having such a great dispatch system and for offering us better pricing than I found in the shops. The free delivery for my purchases was just a great surprise as that is where I thought my savings on my items would have been lost. Thanks again and have a Merry Christmas - Church family, NZ, Nov, 2011

"I am very sceptical of online shopping in general, however 'Out to Shop' service was first class.. Communication was fantastic, the trike arrived promptly in perfect condition and is very good quality. Will definitely shop through their site again and I recommend their site to anyone wanting a hassle free way of shopping." Thanks again - Rachel, NZ, Sept, 2011

Thank you SOOOO MUCH for getting our order to Wellington so quickly for Daniel's birthday. This was wonderful service and much appreciated. Cheers. - Anne-Marie, Wellington, May, 2011

Hello, Thank you for your fantastic service! I received the game today. Kind regards - Kay, NZ, April, 2011

Hi, Soccer Bean arrived very quickly – peace restored (replacement for lost favourite) many thanks for an excellent service. - Stuart, NZ, Jan, 2011

This email is a little late but I just wanted to thank you for your super-efficient service. The table and chairs arrived two days after you confirmed my order and they were in good condition. I was very impressed. - Christine, Nelson, Dec 2010

Dear All, I would like to thank you all for getting a rush order to my grandchild in time for his birthday on the 17th. Great service and I will recommend you to all my friends. Terrific service. - Carol, NZ, Dec, 2010

Thank you for the efficient delivery of my ordered goods. I originally had 2 separate orders that you not only thoughtfully combined into 1 but you have also offered a refund for freight and handling!! Thank you very much....... Thank you again for your efficient service. I will be recommending you to all my family and friends. Keep up the good work! - Vikki, NZ, Dec, 2010

Our order arrived today - my son is thrilled with the items, thank you very much for your wonderful service. - Sharon, NZ, Nov, 2010

Hey there, just a quick note to let you guys know that i ordered the little 'Sylvanian' carry case with the monkey on a trike yesterday (25/08/2010), and it arrived early this morning!!. I'm super impressed and will be telling everyone i know about you and your site. I will most definitely be back to make future orders with you guys, thanks so much. Kind regards - Charlene, Auck, Aug, 2010

Thank you very much, one very happy little girl who received the new toys! Although it was not your fault that my original order was not available you have given me excellent service. I will no doubt use you again as the postage from the UK to NZ makes it hardly worth the bother of sending anything. Once again thank you very much. ......................Regards - Anne, UK, July, 2010

My gift recipient was extremely pleased with their present and the mum was genuinely impressed with the wrapping and the card, but the true topper was the fact that the card was handwritten. Thank you so very much for being such an awesome shop for gift shopping. You have solved my problem of shopping for my young friends in NZ from the US and gained a new very satisfied customer! Thank you again! Kind regards.... - Laurie, USA, June, 2010

Dvd arrived in great shape,thank you for the quick service, my friend will be very surprised on his birthday. thank you again. - Steve, USA, March, 2010

I can't believe how fast this order came. I only ordered last night and it was on the doorstep when I came home at 4pm today. Thank you so much that was amazing and the toy is perfect. Will definitely use you again. Regards - Jenny, Auck, Feb, 2010

Hi, I do not have a question but just wanted to say THANK YOU! Patrick arrived very promptly! What fantastic, efficient service. Regards - Kim, NZ, Feb, 2010

Thank you so much for my order it was quick and xtra fast i am looking forward in ordering more from your on line store Kind regards - Rhonda, NZ, Jan, 2010

Thank you, I received my order on the day I rang and made it. I am very impressed with the speed of delivery and efficiency displayed. Many thanks - Fiona, NZ, Dec, 2009

Hi there, just wanted to thank you for the wonderful service I received today!! I needed a gift for a little girl for a birthday party on Saturday (today being Thursday). Thought I would shop online, as I am a busy working mother, and there is no way I could go shopping in a toy store without walking out with at least 2 extra toys!! After "shopping around" I found a couple of suitable gifts, but needed to know that I could get it by Friday (Saturday morning at the very latest!). One website wanted to charge over $17 for overnight delivery!! I called the number for out to play, and had to leave a message "here we go, they'll never get back to me " I thought. Anyway, less than 20 mins later, I get a call from a very helpful man, who tells me if I take your order now, you can have it this afternoon, (for the standard 6.50 charge) and it arrived at 3.30!! This is the best service I have ever received from a website - well done out to play, I've got some other birthdays coming up, I know where I'll be shopping!! cheers. - Justine, NZ, October, 2009

Hello, I am very impressed with the prompt and efficient service from your company. My order arrived today. Thank you. I will certainly consider using your website in the future. Kind regards - Bev, NZ, October, 2009

I got my order from you today. I am very happy with the product and how easy it was to order and pay. You have great stuff and I will definitely be shopping with you again. The pens are a birthday present for my daughter and I know she will be very happy with them. Thanks again, - Belinda, NZ, October, 2009

Hello there. Thank you very much indeed. I certainly didn't expect that! And thanks for your prompt and friendly service. Regards - Ngaire, NZ, August, 2009

Thank you so much for the prompt delivery! I couldn’t believe it when the courier dropped it off this afternoon after ordering this morning. Great service. Thank you - Eloise, Auck, August, 2009

Thank you so much for the express delivery of our items we ordered for our daughters birthday! We were very late ordering them and you realised it was for my daughters birthday - thank you for the card for her too! It really made her day to receive these presents on her birthday - thank you so much! Kind Regards - Gill, NZ, August, 2009

Thank you SO much for the prompt delivery! You guys are great! - Catherine, Aus, August, 2009

Dear Sirs, I recently ordered, on line, a present for my grandson's first birthday and just wish to tell you how thrilled I am that it was delivered on the day thereby giving me and him, great satisfaction. 'I shall, without doubt, use this online service again and thank you for your professionalism and swiftness in delivering this item' - F Douglass, UK, July, 2009

Hi, I simply meant "wow" what a cool website and just so much to look at !! - Gail, NZ, July, 2009

Thanks so much, fast posting, he loves the ben 10 omnitrix watch viewer, I don't think he will ever take it off. the bonus birthday card was a nice surprise, will definitely be back to shop again, as well as send people in your direction :) - Gina, NZ, July, 2009

it arrived today - Awesome effort - the kids are rapt, thanks - Nik, NZ, July, 2009

Have just received my order. Now that's what I call service!! Thanks very much. - Stephanie, NZ, June, 2009

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